Sub-Processors
Last Updated: January 22, 2024
Personal Data Sub-processors
| Third party Sub-Processor | Purpose/Relevant Service | Third Party Company Support Email ID | Processing Location |
| AS3 (Amazon) | Cloud Hosting (Object Storage) | https://aws.amazon.com/contact-us/ | United States, Germany, Ireland |
| Authy | 2FA | United States | |
| AWS | Cloud Hosting | https://aws.amazon.com/contact-us/ | United States, Germany, Ireland |
| Azure (Microsoft) | Cloud Hosting | https://aka.ms/privacyresponse | United States |
| Datadog | Security and Monitoring | help@datadoghq.com or gdpr@datadoghq.com | European Union |
| Elasticsearch | Elastic Cluster | www.elastic.co/contact | United States |
| Fastly | CDN | support@fastly.com | Fastly routes traffic to worldwide data centers closest to the user's location |
| Heap Analytics | User interface and event tracking | support@heap.io | United States |
| MongoDB | Database, Cloud Manager | support-operations@mongodb.com | United States |
| Salesforce | CRM | https://help.salesforce.com | United States |
| Usersnap | Customer Feedback | contact@usersnap.com | Austria, Germany, Ireland |
| Snowflake | Data Warehouse platform used for analytics | info@snowflake.com | United States |
| Tableau | Visualization tool used for analytics | customerservice@tableau.com | United States |
| Open AI | ChatGPT Integration *Brand Kit only | privacy@openai.com | United States |
| Commandbar | Adoption & User Messaging | privacy@amplitude.com | United States |
| Observe | Security and Monitoring | security@observeinc.com | European Union |
| Cloudflare | CDN and security services *Launch only | support@cloudflare.com | Cloudflare routes traffic to worldwide data centers closest to the user's location |
| GCP | Cloud Hosting | https://cloud.google.com/contact/ | United States |
