The February Memo

February at Contentstack
As we reflect on the evolution of Contentstack and where we are today, the thing that sets us apart remains the same — our commitment to our customers. In the early days of Contentstack, we made it a top priority to understand the unique needs of each customer who trusted us with their Headless CMS needs. Fast forward to today, where we have become a global company, with a visionary approach to a Composable Digital Experience Platform, serving industry-leading customers worldwide, and that same commitment to personalized attention remains at the core of every interaction we have with our ever-growing community.
Seeing as it’s February and we’re all in the spirit of love and appreciation, we are so proud to let you know that our team has achieved an impressive customer retention rate of nearly 97% this year. How did we accomplish this? Our Customer Care program is head and shoulders above the competition. We've designed the program to provide comprehensive expertise and support from day one. Each customer gets dedicated account and success managers, as well as the guidance of our world-class Technical Solutions Organization, ensuring our customers receive the utmost care and assistance every step of the way. These aren't just empty words on a page; this is our promise to our customers.
To that end, we are excited to announce the launch of the Contentstack Developer Hub, which we believe represents a significant leap forward in our customers' ability to empower developers on their composable journey with the tools they need to stand out in the market. Our new pioneering Developer Hub is thoughtfully designed to unleash your application development potential.
What we’re excited about
In our various roles on the Contentstack Product Team, we have the honor of interacting with and getting to know leaders at all levels of business. Those experiences have made one thing crystal clear — it's not just incredible technology that drives monumental change within businesses; it's the exceptional people who utilize the game-changing tech in extraordinary ways. For instance, at Topgolf Callaway Brands, Earth Reiser, the Director of Strategy and Innovation, transformed their technology and business model from the inside out with the help of Contentstack and composable tech.
If interested, please take a listen to this episode of People Changing Enterprises to discover how Earth Resier leveraged Contentstack to bridge the gap between business and technology as she built out a robust composable strategy.
There's one last thing.
Please mark your calendars for ContentCon 2024 in Austin, TX, June 5-6, 2024. If you were able to attend last year or the year before, you know how transformative of an event ContentCon is — a time to come together, have a little fun, and, most importantly, learn from one another how to leverage composable technology best to get the edge on your competitors.
About Contentstack
The Contentstack team comprises highly skilled professionals specializing in product marketing, customer acquisition and retention, and digital marketing strategy. With extensive experience holding senior positions at renowned technology companies across Fortune 500, mid-size, and start-up sectors, our team offers impactful solutions based on diverse backgrounds and extensive industry knowledge.
Contentstack is on a mission to deliver the world’s best digital experiences through a fusion of cutting-edge content management, customer data, personalization, and AI technology. Iconic brands, such as AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, and Walmart, depend on the platform to rise above the noise in today's crowded digital markets and gain their competitive edge.
In January 2025, Contentstack proudly secured its first-ever position as a Visionary in the 2025 Gartner® Magic Quadrant™ for Digital Experience Platforms (DXP). Further solidifying its prominent standing, Contentstack was recognized as a Leader in the Forrester Research, Inc. March 2025 report, “The Forrester Wave™: Content Management Systems (CMS), Q1 2025.” Contentstack was the only pure headless provider named as a Leader in the report, which evaluated 13 top CMS providers on 19 criteria for current offering and strategy.
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